Records & Compliance Essentials
Learn the document and compliance practices we install for clients: what to collect, how to store it, how long to keep it, and how to prove it. Includes checklists you can adapt to your service lines.
What this class covers
- Document checklists by service type
- Consent and authorization tracking
- Secure collection and storage practices
- Retention schedules and cleanup
- Preparing for requests and reviews
Lessons
- 01
What You Are Actually Required to Keep
Separating real requirements from habit, and building a defensible records list.
31 min
- 02
Collection Without Chaos
Per-client upload links, naming conventions, and how to stop documents arriving by text message.
36 min
- 03
Consent and Authorization
Track requested, received and expired authorizations so you always know your status.
33 min
- 04
Retention and Cleanup
Build a retention schedule and run a first pass cleanup on years of accumulated files.
27 min
- 05
Being Ready for a Request
A drill for producing a complete client file in under ten minutes.
34 min